Welcome to Forrester’s Consumer Forum, in Dallas. We’re off to a bang, I have just finished my keynote speech a few minutes ago and now Cameron Death, VP of Digital Content at NBC Universal is speaking.
He put up a slide that I didn’t get to capture with my BlackBerry in time, but it showed the number of people who caught the Heroes season premiere. It was something like 24 million in broadcast (probably including DVRs), 8 million online, and just about 126,000 people in mobile and VOD. Just 126K! Online is hot, the rest is not. (Now if only Heroes had been as good as it was in season 1!).
He is so refreshingly open! My experience with TV execs is that they are very guarded. Perhaps because Cameron is an ex-Microsoft guy who has only been at NBC for a year, he is talking very openly about ratings, DVRs, and other challenges. And he’s very optimistic. Perhaps it’s because NBC is doing very well right now in the online space. NBC’s joint venture with Fox, Hulu.com, is a roaring hit. NBC is having a huge rush online thanks to Sarah Palin/Tina Fey.
In fact, in a very surreal moment, Cameron read from today’s USA Today which was delivered to his hotel room here at the Gaylord Texan. He quipped, “it’s interesting there are numbers in here, because I wasn’t given permission to share these numbers, so I’ll just quote USA Today!”
Not only did SNL get its largest TV audience (15 million) in 14 years for the October 18 broadcast with vice presidential candidate Sarah Palin watching Tina Fey impersonate her, but Palin-related SNL skits have been viewed more than 63 million times across the Web… – October 28 paper, Section D, page 1 (update note: originally had incomplete quote here, replaced it with full quote once I had a copy of the paper)
Cameron pointed out that this is clear evidence the digital channel matters, driving not only online activity that dwarfs the broadcasting viewing, but also lifts the broadcast viewing itself.
The forum is shaping up well. I’ll prepare a summary of my speech a little bit later, with some screen shots because there’s some good stuff in there worth talking about. If you want to follow the forum on Twitter, follow “forrester.” I’m also twittering at jmcquivey.